vs. Junto

Claude for MSPs?
Your techs need more.

Claude is great for research and drafting. But MSPs need AI that connects to your PSA, triages tickets automatically, runs multi-step runbooks, and resolves issues with human approval gates and audit trails.

That's Junto. Built for ConnectWise, Autotask, and Syncro from day one.

See the difference

15-minute demo on your actual tickets.

Privacy

Claude alone vs. Junto

Claude is a powerful AI model. Junto is a purpose-built MSP platform that uses AI models, including Claude, to actually run your helpdesk.

FeatureClaudeJunto
Ticket triage and classification
Auto-resolution with approval gates
ConnectWise / Autotask / Syncro integration
NinjaOne, IT Glue, Hudu, Sophos, SentinelOne
Runbook automation across your stack
Multi-tenant, per-client isolation
AI-powered research and context
Natural language queries

Junto provides everything before I even ask for it. It's solving problems before I have a chance to realize I have the problem.

Ryan Kane
Owner, Soaring Towers
Soaring Towers
Web App

Research across your entire stack

Start a conversation and pull data from NinjaOne, ConnectWise, Autotask, Microsoft 365, IT Glue, Pax8, all in one thread. Correlate devices, users, tickets, and documentation without switching tabs.

PSA Integration

Investigate and resolve without leaving the ticket

Junto embeds directly inside your PSA service tickets. Look up sender reputation, block threats via CIPP, log time, post notes, and close tickets.all without leaving your ticketing system.

Slack & Teams

Resolve tickets without leaving Slack or Teams

Reset MFA, block senders, update users, run runbooks, or close tickets right from a Slack or Teams channel. Junto takes action across your stack and logs everything back to your PSA.

Revenue and operations insights you can act on

Junto's Advisor analyzes every resolved ticket and surfaces what to automate, what to document, what to fix, and where the revenue is. Recommendations come with evidence, priority, and one-click actions.

Ready to see the difference?

Book a demo