Delightful helpdesk software
    for folks     in the server closet

    Junto resolves IT requests by turning your stack's context into technician-approved actions, following your MSP's workflows and client standards like a seasoned tech on your team.

    Helpdesk Command Center for MSPs

    AI Agents and Assistants

    AI suggests next steps, techs approve, and execution is safe and auditable.

    Runbooks

    Capture client-specific workflows and handle multi-step tasks consistently, every time.

    In-Stack

    Keeps ConnectWise as the source of truth, auto-logging notes, time, and updates to cut admin per ticket.

    Unified Context

    Pull context from ConnectWise, NinjaOne, and Microsoft 365 so techs triage faster with fewer tabs and better first responses.

    Runbooks

    Build runbooks with AI, publish with one click, schedule across your client base, and watch every step execute in real time.

    Build an MFA audit runbook|

    Press Enter to send

    From idea to automated workflow in minutes — with full visibility and control.

    In-Stack

    No need to replace ConnectWise or NinjaOne, Junto integrates in-stack to get more out of the tools you already use.

    1Incoming

    Ticket #4521

    "Outlook keeps crashing..."

    2AI Triage

    Analyzing...

    Software issue
    Auto-resolve
    3AI Tools

    Executing...

    M365 → Reset
    NinjaOne
    4Resolved

    Auto-Resolved!

    2.3s
    Sent
    AI Agents and Assistants

    Powerful AI agents that take action on day one, right out of the box, no programming language required.

    Ticket #4521 — Title Change Request
    End User

    Need my title changed to Senior Account Manager.

    Junto Agent
    m365.get_user→Found user in directory
    connectwise.get_contact→Account Manager

    I found the user in Microsoft 365. Their current title is Account Manager. I can update it to Senior Account Manager.

    Approval Required
    m365.update_user
    Set job title → Senior Account Manager

    Junto resolves over 40% of service requests with a few clicks.

    For everything elseyou lead, and junto is copilot.

    Junto Assistant
    Online
    Can you check all devices that have QuickBooks installed?
    Inbox

    A modern command center for every ticket

    Junto inbox dashboard showing ticket management interface
    Access Control - Granular permissions for tool use
    Access Control

    Granular permissions on tool use for human guardrails.