Looking for the right
MSP AI tool?
There are dozens of MSP AI tools now. Most do one thing — triage OR automation OR reporting. Junto connects your entire stack and handles the full lifecycle: triage, context, action, runbooks, and learning. With your technician in control at every step.
What changes with Junto
Not all MSP AI tools are created equal
Triage without action is a summary
Some tools classify tickets. That's step one. But who resets the password, runs the onboarding, or follows the incident response procedure? You still need a human doing every step.
Automation without intelligence is brittle
Workflow builders require weeks of setup and one person who maintains them. When that person leaves, your automation becomes a liability.
Limited integrations mean limited context
AI triage is only as good as the data it pulls. If your platform connects to 3 tools instead of 26, the context is incomplete and the triage is wrong.
The AI operating system for MSPs
Junto isn't a triage tool or a workflow builder. It's an AI operating system that connects your entire MSP stack and handles the full ticket lifecycle — with your technician approving every step.
AI triages every ticket in seconds
Classification, priority, device context from NinjaOne, documentation from ITGlue, user history from ConnectWise — all pulled automatically before your tech opens the ticket.
Runbooks execute real actions across your stack
Not flowcharts — actual steps that call Pax8, M365, NinjaOne, and ITGlue. Purchase a license, create a user, assign permissions, update documentation. Written in plain English, executed by AI, approved by your tech.
Query your entire stack in natural language
"What's going on with John's laptop at Acme Corp?" — Junto queries ConnectWise, NinjaOne, ITGlue, and M365 simultaneously and assembles the answer. No tab-switching. No memorizing which portal has what.
Live in under an hour
Connect your tools
Link ConnectWise PSA, your RMM, documentation platform, and security tools. OAuth setup — no custom config.
AI triages every ticket
Processors classify, enrich, route, and surface documentation automatically. Your board transforms.
Technicians approve & resolve
Review AI context, approve actions, resolve faster. Human judgment stays. Manual research disappears.