Pick the tier that matches how you work
Start free by pointing your own AI at your stack over MCP. Step up when you want Junto triaging tickets and running the fixes your techs approve. Every paid tier is unlimited, with onboarding and support.
Free
Bring your own AI over MCPPoint your own Claude, ChatGPT, or Copilot at your whole stack through Junto's MCP server. Connect every integration, no credit card.
- Bring your own AI: Claude, ChatGPT, or Copilot
- Connect every integration, no caps
- It can read anything; changes wait for approval
- Every call scoped to one client and one tech
Junto's own chat, triage, and runbooks start on Explorer.
Explorer
Answers and context from across your stack, without leaving your PSA.
Billed annually
- Work without leaving your ticketing system
- Ask questions across every connected tool
- Answers pulled from your whole stack, not one app at a time
- Notes written back to the ticket
- QBRs and client reports
- Knowledge base and memory
- Daily and weekly summaries, written for you
- Recurring-issue and trend detection
- Efficiency catalog and dashboard
- Slack support
Operator
Junto triages tickets and runs the fixes, with your techs approving the actions.
Billed annually
- Everything in Explorer
- Every ticket triaged, sorted, and enriched on arrival
- Common tickets resolved end to end, with approval
- Build, schedule, and run runbooks
- Route catchall inbox tickets automatically
- Escalate when a human is needed
- Approvals in Slack and Teams before anything runs
- Advisor flags upsells and at-risk clients
- Ticket health checks
- Safe mode to start read-only and open up gradually
Architect
The same automation as Operator, on a stronger model for the tickets that need it.
Billed annually
- Everything in Operator
- A stronger model runs your triage and automation
- Handles the messy tickets better: vague requests, multi-step fixes, problems that cross systems
- Reads more of a long ticket history before it acts
- The strongest model in Explore chat
- Edit runbooks together in real time
- Priority support
What is included in each
Explorer is for answers and reporting. Operator adds the automation: triage, runbooks, and resolutions your techs approve. Architect runs that same automation on a stronger model, so the hardest tickets get more careful handling.
| Feature | Explorer $30/tech/mo | Operator $75/tech/mo | Architect $120/tech/mo |
|---|---|---|---|
| Research and insight | |||
| Work inside your PSA (Pod) | |||
| Assistant across every connected tool | |||
| Answers pulled from your whole stack | |||
| Notes written back to the ticket | |||
| QBRs, client reports, and Workspaces | |||
| Efficiency dashboard, catalog, and analytics | |||
| Knowledge base and memory | |||
| Daily and weekly summaries, written for you | |||
| Recurring-issue and trend detection | |||
| Security and MFA compliance audits | |||
| License usage optimization | |||
| Triage and automation | |||
| Full 9-stage triage pipeline | |||
| 21 built-in processors | |||
| Catchall inbox routing | |||
| Auto-resolution with Slack and Teams approval gates | |||
| Runbook creation, scheduling, and execution | |||
| Advisor recommendations | |||
| Ticket health evaluation | |||
| Revenue opportunity detection and catalog | |||
| Full agent write actions | |||
| Controls and governance | |||
| Granular per-tool permissions (none, read, write) | |||
| Per-client scoping by client, board, and queue | |||
| Full action logging and audit trail | |||
| Model capability | |||
| Fast, efficient model for triage and automation | |||
| Stronger model for triage and automation | |||
| Strongest model in Explore chat | |||
| Support | |||
| Slack support | |||
| Real-time runbook collaboration | |||
| Priority support | |||
Integrations
Included on every tier
Frequently Asked Questions
Trust & Terms
60-Day Money-Back Guarantee
Try Junto risk-free. If it is not a fit, the team will refund you within 60 days.
Month-to-Month Flexibility
No long-term lock-in. Upgrade, downgrade, or cancel as your rollout and automation coverage changes.
Fast Time to Value
Connect tools, define safe rollout boundaries, and start seeing ticket impact quickly.
Per-Client Isolation
Multi-tenant architecture isolates every client's data, and each action is scoped to one client.
Encryption Everywhere
Your data is encrypted in transit and at rest, with SSO and SAML available on every account.
Audit Logs and RBAC
Every action is logged, with role-based access control across your whole team.