RMM

Apple device management built into the ticket workflow.

Mac and iOS issues get the same depth of automated triage as your Windows fleet.

MSPs that manage Apple devices often treat them as second-class citizens in their automation. Junto's Addigy integration brings macOS and iOS into the same triage pipeline as everything else. When a ticket involves an Apple device, Junto pulls MDM info, runs remote commands, deploys profiles, and checks compliance — all from within the ticket workflow with technician approval at every step.

What this means for your team

Apple device tickets get full automated triage, not just a note saying 'check Addigy'
FileVault key rotation, remote lock, and profile deployment happen from the ticket
Technicians can restart devices, push commands, and check alerts without opening Addigy
Mac-specific SOPs execute consistently regardless of which tech handles the ticket

Ready to connect Addigy?

Setup takes minutes. Our docs walk you through every step.

View setup guide

See Addigy + Junto in action

15-minute demo. We'll show you how Junto works with your Addigy on real tickets.

Book a Demo