Project context from ClickUp, available during every triage.

Project work and ticket work are usually invisible to each other, so technicians answer questions about migrations and rollouts by asking around. With ClickUp connected, the agent browses and searches your projects and tasks during triage and chat, scoped to the spaces you choose to expose, each with its own contextual description. The agent can also read accessible workspace Docs. You decide whether 'projects' map to Folders, Lists, or Tasks per space, and an optional nightly sync indexes ClickUp Docs into the knowledge base for semantic search. Junto can also create and update tasks, lists, folders, and Docs, and add task comments. Changes require approval.