Backup

Backup status and restores, without the portal detour.

Name: Junto + CloudAlly
Author: Junto

A user deleted a mailbox folder. Junto confirms CloudAlly has a recent backup and walks the technician into the restore, all from the ticket.

CloudAlly backs up Microsoft 365 and Google Workspace, but checking status or starting a restore usually means leaving the ticket for a separate console. Junto connects to CloudAlly per account and reads backup status during triage, so coverage is verified before a technician promises a recovery. When a restore is needed, the agent assists with the procedure and manages backup tasks in context. Company mapping links each Junto organization to the right CloudAlly account so operations land where they should.

What this means for your team

Backup status per client account is visible during triage

Restore procedures are assisted from within the ticket workflow

Backup tasks are managed without switching to the CloudAlly console

Recovery promises are backed by verified backup coverage

Each account is mapped and credentialed separately per client

Ready to connect CloudAlly?

Setup takes minutes. Our docs walk you through every step.

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