Documentation

Your Hudu knowledge base powers AI triage, not just human memory.

Every procedure, asset record, and configuration doc in Hudu becomes searchable context for every ticket.

Hudu stores the operational knowledge your MSP runs on — procedures, asset records, network configurations, passwords. Junto syncs that knowledge into its AI pipeline so it's automatically available during triage. Instead of a technician opening Hudu, searching for the right article, and reading through it, Junto surfaces the relevant information as part of the ticket summary. Your documentation stops being a reference library and starts being an active part of your service delivery.

What this means for your team

Articles and procedures surface automatically during triage for matching tickets
Asset records provide device and configuration context without manual lookup
New technicians deliver documentation-backed resolutions from day one
Daily syncing keeps the AI knowledge base current with your latest changes
Procedures can be created and updated from within the ticket workflow

Ready to connect Hudu?

Setup takes minutes. Our docs walk you through every step.

View setup guide

See Hudu + Junto in action

15-minute demo. We'll show you how Junto works with your Hudu on real tickets.

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