Microsoft 365
Identity

User management, security, and troubleshooting across every client's M365 tenant.

A password reset, license change, or sign-in investigation that used to take 5 minutes across 3 portals now takes 30 seconds from the ticket.

Microsoft 365 touches nearly every ticket. Password resets, license assignments, mailbox issues, sign-in problems, SharePoint access — technicians bounce between the M365 admin portal, Azure AD, and Exchange admin center dozens of times a day. Junto connects to every client's M365 tenant through the Graph API and makes all of that accessible from the ticket workflow. The technician describes what they need, Junto prepares the action, and one approval executes it.

What this means for your team

Password resets, license changes, and user creation happen from the ticket — no portal switching
Sign-in logs and security alerts surface automatically during account-related tickets
Mailbox configuration, out-of-office, and inbox rules are managed conversationally
SharePoint and OneDrive access issues resolve without opening the admin center
Intune device status and BitLocker keys are available during device troubleshooting

Ready to connect Microsoft 365?

Setup takes minutes. Our docs walk you through every step.

View setup guide

See Microsoft 365 + Junto in action

15-minute demo. We'll show you how Junto works with your Microsoft 365 on real tickets.

Book a Demo