Collaboration

Your team works in Teams. Now Junto does too.

Name: Junto + Microsoft Teams
Author: Junto

The same AI agent that triages tickets is available in every Teams conversation — no app switching.

For MSPs that run on Microsoft Teams, Junto meets technicians where they already are. The full AI agent — with access to ConnectWise, NinjaOne, ITGlue, M365, and every other connected tool — is available natively in Teams conversations. Technicians ask questions, get context, approve actions, and receive notifications without leaving the app they spend their day in.

What this means for your team

Technicians resolve tickets from Teams without opening another app

Tool approvals happen inline with buttons — no context switch

Triage summaries and action requests arrive as DMs in Teams

Every conversation has full access to connected integrations

Time entry reminders keep techs accountable without nagging emails

Ready to connect Microsoft Teams?

Setup takes minutes. Our docs walk you through every step.

View setup guide

See Microsoft Teams + Junto in action

15-minute demo. We'll show you how Junto works with your Microsoft Teams on real tickets.

Book a Demo