ScalePad
Asset Management

Every asset's age, warranty, and risk, surfaced in the ticket.

A workstation keeps failing. Junto shows it is four years old, out of warranty, and flagged for replacement, before the tech recommends another repair.

ScalePad tracks the lifecycle of every asset you manage, but that intelligence usually stays in a separate dashboard the technician never opens mid-ticket. Junto pulls asset age, warranty status, replacement flags, and backup health into triage, so hardware context arrives with the ticket instead of after an escalation. When a device generates repeat issues, the agent can surface its lifecycle standing and turn a recurring repair into a planned replacement conversation. ScalePad reads are read-only and scoped to the client on the ticket.

What this means for your team

Asset age, warranty, and replacement flags appear alongside the ticket
Repeat-offender devices surface with their lifecycle standing, not just symptoms
Backup health per asset is visible during triage
Repair-versus-replace decisions are backed by warranty and age data
QBR and renewal conversations start from current asset risk, not a stale spreadsheet

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