Collaboration

Your team works in Slack. Now Junto does too.

Name: Junto + Slack
Author: Junto

Technicians ask questions, approve actions, and resolve tickets without leaving the channel they're already in.

Switching between apps kills flow. Every time a technician leaves Slack to check a device, look up a user, or update a ticket, they lose context and time. Junto's Slack integration puts the full AI agent — with access to every connected tool — directly in Slack threads. Technicians ask questions in natural language, get answers powered by their PSA, RMM, documentation, and identity tools, and approve actions with inline buttons. Notifications for triage summaries, action requests, and time entry reminders come as DMs.

What this means for your team

Technicians resolve tickets from Slack without opening another app

Tool approvals happen inline with buttons — no context switch

Triage summaries and action requests arrive as DMs, not emails

Every Slack conversation has full access to connected integrations

Time entry reminders nudge techs to log hours before they forget

Ready to connect Slack?

Setup takes minutes. Our docs walk you through every step.

View setup guide

See Slack + Junto in action

15-minute demo. We'll show you how Junto works with your Slack on real tickets.

Book a Demo