Automation

Scheduling happens inside the workflow, not as a separate step.

A tech decides a ticket needs a call, and Junto creates the scheduling link and attaches it to the ticket — one approval.

Scheduling a call with an end user is a common next step for many tickets, but it usually means leaving the ticket, opening TimeZest, finding the right appointment type, creating the link, and pasting it back. Junto handles that flow conversationally. When a technician decides a ticket needs a scheduled session, Junto creates the scheduling request through TimeZest and links it to the ConnectWise ticket automatically.

What this means for your team

Scheduling links are created from within the ticket conversation
Appointment types and available resources are browsable without leaving the workflow
Booking status tracks automatically — no manual follow-up needed
ConnectWise ticket linking keeps scheduling tied to the service record

Ready to connect TimeZest?

Setup takes minutes. Our docs walk you through every step.

View setup guide

See TimeZest + Junto in action

15-minute demo. We'll show you how Junto works with your TimeZest on real tickets.

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